{"id":2799,"date":"2019-08-01T16:28:37","date_gmt":"2019-08-01T14:28:37","guid":{"rendered":"https:\/\/www.gnredesglp.es\/glp-inicio\/clientes\/lectura\/"},"modified":"2025-06-12T19:41:15","modified_gmt":"2025-06-12T17:41:15","slug":"lectura","status":"publish","type":"page","link":"https:\/\/www.gnredesglp.es\/gl\/glp-inicio\/clientes\/lectura\/","title":{"rendered":"Lecturas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568712002891{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2479&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221; css=&#8221;.vc_custom_1568711998244{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568712028755{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;21&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503646146{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                    <li><a title=\"Est\u00e1s en\" href=\"#\"><span>Est\u00e1s en<\/span><\/a><span class=\"separator\">\u00bb<\/span><\/li>\n                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                 {\n                            \"@type\": \"ListItem\",\n                            \"position\": 1,\n                            \"item\": {\n                                \"@id\": \"#\",\n                                \"name\": \"Est\u00e1s en\"\n                            }\n                        }\n                                                    ]\n        }\n    <\/script>\n   \n    <script>\n            <\/script>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1567163819786{margin-bottom: 40px !important;}&#8221;]<\/p><h1><span style=\"color: #004165; font-size: 24px;\"><strong>Lectura<\/strong><\/span><\/h1><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;sub-titulo-naranja&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1568876403304{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<span style=\"color: #e26e09; font-size: 14px;\"><strong>A lectura do contador \u00e9 importante para que a t\u00faa factura reflicta os consumos reais.<\/strong><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;sub-titulo-lectura&#8221;][vc_column][vc_column_text]<span style=\"font-size: 28px; color: #265d7c;\">Indica a t\u00faa lectura:<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565168210855{background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1567163886287{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1749506146349{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f5f5f5 !important;}&#8221;]<span style=\"color: #265d7c; font-size: 14px;\"><strong>Env\u00eda a t\u00faa lectura desde aqu\u00ed<\/strong><\/span>[\/vc_column_text][vc_separator color=&#8221;black&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;4642&#8243; img_size=&#8221;252&#215;252&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/i.gnredesglp.es\/barcode\/gen?tipo=webredes&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1748810700348{padding-top: 60px !important;}&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text]<\/p><p style=\"color: #004165; font-size: 14px;\">Escanea o QR, col\u00f3cate fronte ao contador co teu m\u00f3bil e acepta o acceso \u00e1 t\u00faa c\u00e1mara.<\/p><p style=\"color: #004165; font-size: 14px;\">Enquadra e escanea o teu contador centrado na pantalla.<\/p><p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text]<\/p><p style=\"color: #004165; font-size: 14px;\">Fai clic no bot\u00f3n, col\u00f3cate fronte ao contador co teu m\u00f3bil e acepta o acceso \u00e1 t\u00faa c\u00e1mara.<\/p><p style=\"color: #004165; font-size: 14px;\">Enquadra e escanea o teu contador centrado na pantalla.<\/p><p>[\/vc_column_text][vc_btn title=&#8221;Achegar lectura&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fi.gnredesglp.es%2Fbarcode%2Fgen%3Ftipo%3Dwebredes|title:Aportar%20lectura|target:_blank&#8221; css=&#8221;.vc_custom_1749750073818{margin-top: 30px !important;margin-bottom: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;btn-size&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1749506866212{margin-top: 60px !important;background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1567163886287{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1749506388001{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f5f5f5 !important;}&#8221;]<span style=\"color: #265d7c; font-size: 14px;\"><strong>Descarga a app YoLeoGas<\/strong><\/span>[\/vc_column_text][vc_separator color=&#8221;black&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p><p style=\"color: #004165; font-size: 14px;\">Descarga no teu m\u00f3bil a app gratu\u00edta YoLeoGas e facil\u00edtanos ti mesmo a lectura do contador. Encontrarala dispo\u00f1ible en Google Play e App Store. Cando te rexistres na app, introduce o teu n\u00famero de CUPS, encontraralo nas t\u00faas facturas de gas natural.<\/p><p style=\"color: #004165; font-size: 14px;\">Cada dous meses env\u00eda a t\u00faa lectura comodamente, facendo unha foto do teu contador dende a app. Ademais, avisarate de cando tes que enviar a seguinte foto coa lectura.<\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1749507208833{margin-top: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;4270&#8243; img_size=&#8221;252&#215;252&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.gasnatural.appocrcustomer&amp;hl=es&amp;gl=US&#8221;][vc_btn title=&#8221;Google Play&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.gasnatural.appocrcustomer%26hl%3Des%26gl%3DUS|title:Google%20Play|target:_blank&#8221; css=&#8221;.vc_custom_1728060583929{margin-top: 30px !important;margin-bottom: 30px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;btn-size&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;4273&#8243; img_size=&#8221;252&#215;252&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/apps.apple.com\/es\/app\/yoleogas\/id1009383368&#8243;][vc_btn title=&#8221;App Store&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fapps.apple.com%2Fes%2Fapp%2Fyoleogas%2Fid1009383368|title:App%20Store|target:_blank&#8221; css=&#8221;.vc_custom_1728060564768{margin-top: 30px !important;margin-bottom: 30px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;btn-size&#8221;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1728061568757{background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1567163886287{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1568876428134{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f5f5f5 !important;}&#8221;]<span style=\"color: #265d7c; font-size: 14px;\"><strong>Dende o formulario que po\u00f1emos \u00e1 t\u00faa disposici\u00f3n no web<\/strong><\/span>[\/vc_column_text][vc_separator color=&#8221;black&#8221;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1567164618291{padding-top: 20px !important;}&#8221;][vc_column_text]<span style=\"color: #004165; font-size: 14px;\">Podes enviar a lectura do teu contador dende aqu\u00ed. S\u00f3 necesitas o teu NIF\/NIE e o valor da lectura. En caso de contar con m\u00e1is dunha subministraci\u00f3n, deber\u00e1s informar o CUPS, que \u00e9 o C\u00f3digo Universal do Punto de Subministraci\u00f3n que identifica o domicilio ou negocio que recibe a subministraci\u00f3n de enerx\u00eda. Encontrar\u00e1s o teu c\u00f3digo CUPS nas facturas que recibes.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1567163992432{padding-top: 60px !important;}&#8221;][vc_btn title=&#8221;Env\u00edanos a t\u00faa lectura dende aqu\u00ed&#8221; align=&#8221;center&#8221; link=&#8221;url:\/glp-inicio\/clientes%2Fdar-la-lectura%2F|title:Dar%20la%20lectura||&#8221; css=&#8221;.vc_custom_1568876451548{padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;btn-size&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;4px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565168210855{background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1567163886287{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1728028291206{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f5f5f5 !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\"> <strong>Tel\u00e9fono de lectura<\/strong><\/span>[\/vc_column_text][vc_separator color=&#8221;black&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1728028494114{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1728061636510{margin-top: 20px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\">Se queres facilitar a lectura do contador por tel\u00e9fono, s\u00f3 tes que chamar o <strong>900 510 511<\/strong>, o tel\u00e9fono gratu\u00edto de lecturas que est\u00e1 \u00e1 t\u00faa disposici\u00f3n as 24 horas.<br \/>Para realizar a lectura necesitar\u00e1s o n\u00famero de referencia dunha factura ou o DNI e o valor da lectura.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1728061579591{margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1567590848884{padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 0px !important;padding-left: 5px !important;background-color: #f5f5f5 !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1568876476965{padding-bottom: 10px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\"><strong>Cartel de aviso de lecturas<\/strong><\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1568876492411{margin-left: 0px !important;padding-bottom: 10px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\"> <strong>Tel\u00e9fono de lectura<\/strong><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator color=&#8221;black&#8221;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1568876506453{margin-top: 20px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\">No cartel que deixaremos na t\u00faa comunidade informando da pr\u00f3xima lectura, tes un espazo para facilitar a lectura do contador. Deber\u00e1s anotar s\u00f3 os n\u00fameros enteiros, \u00e9 dicir, os d\u00edxitos que hai \u00e1 esquerda da coma. Se tes alg\u00fan problema para identificalos, ponte en contacto con Atenci\u00f3n ao Consumidor.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1568876529288{margin-top: 20px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\">Se queres facilitar a lectura do contador por tel\u00e9fono, s\u00f3 tes que chamar o <strong>900 510 511<\/strong>, o tel\u00e9fono gratu\u00edto de lecturas que est\u00e1 \u00e1 t\u00faa disposici\u00f3n as 24 horas.<br \/>Para realizar a lectura necesitar\u00e1s o n\u00famero de referencia dunha factura ou o DNI e o valor da lectura.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;black&#8221; style=&#8221;dashed&#8221; css=&#8221;.vc_custom_1567164691950{margin-top: 20px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1749505778197{margin-top: 10px !important;}&#8221;]<span style=\"font-size: 12px; color: #004165;\"><strong>Como toman a mi\u00f1a lectura?<\/strong><\/span>[\/vc_column_text][vc_column_text]<span style=\"font-size: 12px; color: #004165;\">\u2022 O persoal responsable real\u00edzaa mediante un tel\u00e9fono m\u00f3bil, facendo unha foto ao contador que se atopa na vivenda. Este sistema asegura a fiabilidade da lectura, podendo detectarse posibles erros.<br \/>\u2022 Se o teu contador est\u00e1 situado f\u00f3ra da t\u00faa vivenda, deber\u00e1 estar accesible mediante fecho homologado.<br \/>\u2022 Se o teu contador est\u00e1 dentro da t\u00faa vivenda, e non te encontras na casa, recomend\u00e1mosche que facilites a lectura para evitar estimaci\u00f3ns (polo menos unha vez ao ano debe realizarse unha lectura por parte do noso persoal).<\/span>[\/vc_column_text][vc_column_text][\/vc_column_text][vc_separator color=&#8221;black&#8221; style=&#8221;dashed&#8221; css=&#8221;.vc_custom_1567164734499{margin-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568712002891{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2479&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221; css=&#8221;.vc_custom_1568711998244{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568712028755{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;21&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503646146{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1567163819786{margin-bottom: 40px !important;}&#8221;]Lectura[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;sub-titulo-naranja&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1568876403304{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]A lectura do contador \u00e9 importante para que a t\u00faa factura reflicta os consumos reais.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;sub-titulo-lectura&#8221;][vc_column][vc_column_text]Indica a t\u00faa lectura:[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565168210855{background-color: #ffffff [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2799","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/comments?post=2799"}],"version-history":[{"count":11,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2799\/revisions"}],"predecessor-version":[{"id":4660,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2799\/revisions\/4660"}],"up":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2754"}],"wp:attachment":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/media?parent=2799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}