{"id":2757,"date":"2019-08-01T17:21:39","date_gmt":"2019-08-01T15:21:39","guid":{"rendered":"https:\/\/www.gnredesglp.es\/glp-inicio\/clientes\/facturacion\/"},"modified":"2026-07-13T20:59:50","modified_gmt":"2026-07-13T18:59:50","slug":"facturacion","status":"publish","type":"page","link":"https:\/\/www.gnredesglp.es\/gl\/glp-inicio\/clientes\/facturacion\/","title":{"rendered":"Facturaci\u00f3n"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2481&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;18&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                    <li><a title=\"Est\u00e1s en\" href=\"#\"><span>Est\u00e1s en<\/span><\/a><span class=\"separator\">\u00bb<\/span><\/li>\n                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                 {\n                            \"@type\": \"ListItem\",\n                            \"position\": 1,\n                            \"item\": {\n                                \"@id\": \"#\",\n                                \"name\": \"Est\u00e1s en\"\n                            }\n                        }\n                                                    ]\n        }\n    <\/script>\n   \n    <script>\n            <\/script>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1567417979799{margin-bottom: 16.8px !important;}&#8221;]<\/p><h1><span style=\"color: #004165; font-size: 24px;\"><strong>Facturaci\u00f3n<\/strong><\/span><\/h1><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783966748833{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #EBEBEB !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #0A587B !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]Debido a unha incidencia detectada na aplicaci\u00f3n do IVE reducido do 10 %, estase realizando a rectificaci\u00f3n das facturas correspondentes. Se est\u00e1s afectado por esta incidencia, recibir\u00e1s dous documentos: o aboamento da factura err\u00f3nea e o cargo da factura rectificada. Se est\u00e1s pendente dunha rectificaci\u00f3n de factura, \u00e9 posible que se retrase. Estamos a traballar para resolver esta situaci\u00f3n o antes posible. Desculpa as molestias.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1783966791232{padding-top: 22px !important;padding-left: 9px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"color: #004165; font-size: 22.4px;\">Ofrec\u00e9mosche unha explicaci\u00f3n visual e sinxela da t\u00faa factura de gas para que entendas toda a informaci\u00f3n que cont\u00e9n.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568818783315{margin-bottom: 20px !important;padding-left: 9px !important;}&#8221;]<span style=\"color: #e26e09; font-size: 22.4px;\">Recorda que podes facilitar a t\u00faa lectura no tel\u00e9fono gratu\u00edto 900 510 511.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;img-facturacion&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596567211{padding-left: 0px !important;background-color: #f5f5f5 !important;}&#8221; el_class=&#8221;box-facturacion&#8221;][vc_column_text el_class=&#8221;texto-img-facturacion popmake-detalle-de-la-factura&#8221;]<strong><span style=\"color: #e26e09; font-size: 15px;\">Detalle da factura<\/span><\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596596791{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;background-color: #ffffff !important;border-left-color: #f5f5f5 !important;border-left-style: solid !important;border-right-color: #f5f5f5 !important;border-right-style: solid !important;border-top-color: #f5f5f5 !important;border-top-style: solid !important;border-bottom-color: #f5f5f5 !important;border-bottom-style: solid !important;}&#8221; el_class=&#8221;box-img-facturacion&#8221;][vc_single_image image=&#8221;2338&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;img-facturacion-responsive popmake-detalle-de-la-factura&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space css=&#8221;.vc_custom_1567079808553{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1567418311257{margin-top: 20px !important;}&#8221;][vc_row el_class=&#8221;subtitulo-facturacion&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1783968628949{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Informaci\u00f3n de atenci\u00f3n ao cliente<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4765&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783872938467{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1783873333368{margin-bottom: 20px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1783968645955{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"font-size: 18px;\">Ind\u00edcanse os tel\u00e9fonos gratu\u00edtos de contacto que pode utilizar o cliente para realizar calquera consulta, xesti\u00f3n e comunicaci\u00f3n de incidencias.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Informaci\u00f3n sobre o cliente<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4775&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783873453165{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1783874204001{margin-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><ol style=\"font-size: 18px;\"><li><strong>Datos contractuais<\/strong><br \/>Aparece identificado o n\u00famero de contrato asociado \u00e1 subministraci\u00f3n, as\u00ed como os datos do titular do contrato (nome e apelidos, CIF\/NIF) e o enderezo da subministraci\u00f3n.<\/li><li><strong>Datos postais<\/strong><br \/>Aparecen identificados os datos do receptor da factura, que pode non coincidir co enderezo da subministraci\u00f3n.<\/li><li><strong>Datos de cobramento<\/strong><br \/>Incl\u00fae os datos bancarios facilitados polo cliente para que Gas Natural Redes GLP realice o cargo da factura. Na devandita factura aparecen ocultos os 4 \u00faltimos d\u00edxitos para preservar a confidencialidade e seguridade dos datos bancarios do cliente.<\/li><\/ol><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783968754417{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Detalle da facturaci\u00f3n ao cliente sobre lectura e consumo<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4779&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783873473624{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1783874721042{margin-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"font-size: 18px;\">Nesta parte da factura ind\u00edcase:<\/span><\/p><ul style=\"font-size: 18px; list-style: disc !important;\"><li><strong>O C\u00f3digo CUPS<\/strong>, que \u00e9 o C\u00f3digo Universal do Punto de Subministraci\u00f3n. \u00c9 un identificativo \u00fanico de cada subministraci\u00f3n. Con este c\u00f3digo, o cliente pode realizar calquera consulta ou xesti\u00f3n relacionada coa s\u00faa subministraci\u00f3n.<\/li><li><strong>Lectura actual e anterior<\/strong> do contador de gas. Aparece a data de ambas as d\u00faas. Segundo o que facilite o cliente, a lectura pode ser:<ul style=\"list-style: square !important;\"><li><strong>Lectura real<\/strong>. \u00c9 a lectura marcada polo contador.<\/li><li><strong>Lectura facilitada<\/strong>. \u00c9 a lectura facilitada polo cliente a trav\u00e9s dalgunha das canles de contacto dispo\u00f1ibles.<\/li><li><strong>Lectura estimada<\/strong>. \u00c9 a lectura que se realiza sobre a base dos consumos anteriores, ao non dispo\u00f1er de lectura real ou facilitada.<\/li><\/ul><\/li><li><strong>Consumo<\/strong>. Medido en m<sup>3<\/sup>. Obtense da diferenza entre ambas as d\u00faas lecturas (actual e anterior) no per\u00edodo de tempo que se est\u00e1 a facturar.<\/li><li><strong>Historial de facturaci\u00f3n<\/strong>. Incl\u00fae un gr\u00e1fico do consumo realizado nos 2 \u00faltimos anos.<\/li><li><strong>Detalle facturaci\u00f3n<\/strong>. Neste apartado incl\u00faense:<ul style=\"list-style: square !important;\"><li>Data emisi\u00f3n factura, n\u00famero de factura, tipo gas, tarifa, lugar emisi\u00f3n factura, prezos BOE, prezo de gas, factor conversi\u00f3n a volume, conceptos gas, outros conceptos facturados e IVE.<\/li><li><strong>Prezo de gas<\/strong>. Segundo BOE en \u20ac\/kg.<\/li><li><strong>Factor conversi\u00f3n a volume<\/strong>. A normativa obriga a facturar o gas propano en \u20ac\/kg, non obstante, ao medirse en m<sup>3<\/sup>, \u00e9 obrigatorio realizar a transformaci\u00f3n dos m<sup>3<\/sup> en kg. Este var\u00eda en funci\u00f3n da presi\u00f3n atmosf\u00e9rica, temperatura media da zona e presi\u00f3n da subministraci\u00f3n.<\/li><li><strong>Conceptos gas<\/strong>:<ul><li><strong>Termo fixo<\/strong>. Representa o custo que o cliente paga por recibir gas no seu domicilio. Fact\u00farase de consumir ou non gas.<\/li><li><strong>Consumo gas<\/strong>. \u00c9 o consumo de gas realizado no per\u00edodo de facturaci\u00f3n indicado na factura (m<sup>3<\/sup> x prezo gas x factor conversi\u00f3n). A actualizaci\u00f3n dos prezos de gas propano prod\u00facese de forma mensual no BOE e variar\u00e1 ao longo do ano.<\/li><\/ul><\/li><li><strong>Outros conceptos facturados<\/strong>:<ul><li><strong>Alugueiro de contador<\/strong>. No caso de que sexa propiedade da distribuidora, na factura reperc\u00fatese o custo do alugueiro.<\/li><li><strong>Canon IRC<\/strong>. \u00c9 o importe que se cobra aos usuarios pola \u201cInstalaci\u00f3n Receptora Com\u00fan\u201c, \u00e9 dicir, a canalizaci\u00f3n exterior realizada pola distribuidora para a subministraci\u00f3n de gas ata a chave de acometida de gas do cliente.<\/li><li><strong>Inspecci\u00f3n peri\u00f3dica<\/strong>. Cada 5 anos \u00e9 obrigatorio efectuar unha inspecci\u00f3n das instalaci\u00f3ns receptoras de gas dos usuarios. O cliente pode solicitar a s\u00faa realizaci\u00f3n a unha empresa instaladora de gas autorizada ou a trav\u00e9s da distribuidora da s\u00faa zona.<\/li><li><strong>IVE<\/strong>. A todos estes conceptos apl\u00edcaselles o imposto sobre o valor engadido correspondente en vigor.<\/li><\/ul><\/li><\/ul><\/li><\/ul><p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_raw_html]JTNDc3R5bGUlM0UlMEElMEElNDBtZWRpYSUyMCUyOG1pbi13aWR0aCUzQSUyMDQ4MHB4JTI5JTIwYW5kJTIwJTI4bWF4LXdpZHRoJTNBJTIwNzY3cHglMjklMjAlN0IlMEElMjAlMjAlMjAuYm94LWZhY3R1cmFjaW9uJTdCJTBBJTIwJTIwJTIwJTIwJTIwJTIwbWFyZ2luLWxlZnQlM0ElMjAwcHglMjFpbXBvcnRhbnQlM0IlMEElMjAlMjAlMjAlN0QlMEElN0QlMEElMEElM0MlMkZzdHlsZSUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2481&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;18&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1567417979799{margin-bottom: 16.8px !important;}&#8221;]Facturaci\u00f3n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783966748833{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #EBEBEB !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2757","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/comments?post=2757"}],"version-history":[{"count":16,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2757\/revisions"}],"predecessor-version":[{"id":4816,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2757\/revisions\/4816"}],"up":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/pages\/2754"}],"wp:attachment":[{"href":"https:\/\/www.gnredesglp.es\/gl\/wp-json\/wp\/v2\/media?parent=2757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}