{"id":2578,"date":"2019-08-01T17:21:39","date_gmt":"2019-08-01T15:21:39","guid":{"rendered":"https:\/\/www.gnredesglp.es\/glp-inicio\/clientes\/facturacion\/"},"modified":"2026-07-13T20:33:59","modified_gmt":"2026-07-13T18:33:59","slug":"facturacion","status":"publish","type":"page","link":"https:\/\/www.gnredesglp.es\/ca\/glp-inicio\/clientes\/facturacion\/","title":{"rendered":"Facturaci\u00f3"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2480&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;20&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                    <li><a title=\"Est\u00e1s en\" href=\"#\"><span>Est\u00e1s en<\/span><\/a><span class=\"separator\">\u00bb<\/span><\/li>\n                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                 {\n                            \"@type\": \"ListItem\",\n                            \"position\": 1,\n                            \"item\": {\n                                \"@id\": \"#\",\n                                \"name\": \"Est\u00e1s en\"\n                            }\n                        }\n                                                    ]\n        }\n    <\/script>\n   \n    <script>\n            <\/script>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719108562{margin-bottom: 16.8px !important;}&#8221;]<\/p><h1><span style=\"color: #004165; font-size: 24px;\"><strong>Facturaci\u00f3<\/strong><\/span><\/h1><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783966743840{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #EBEBEB !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #0A587B !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]A causa d\u2019una incid\u00e8ncia detectada en l\u2019aplicaci\u00f3 de l\u2019IVA redu\u00eft del 10 %, s\u2019est\u00e0 procedint a la rectificaci\u00f3 de les factures corresponents. Si est\u00e0s afectat per aquesta incid\u00e8ncia, rebr\u00e0s dos documents: l\u2019abonament de la factura err\u00f2nia i el c\u00e0rrec de la factura rectificada. Si est\u00e0s pendent d\u2019una rectificaci\u00f3 de factura, \u00e9s possible que es retardi. Estem treballant per resoldre aquesta situaci\u00f3 al m\u00e9s aviat possible. Disculpa les mol\u00e8sties.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1783966772435{padding-top: 22px !important;padding-left: 9px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"color: #004165; font-size: 22.4px;\">T\u2019oferim una explicaci\u00f3 visual i senzilla de la teva factura de gas perqu\u00e8 entenguis tota la informaci\u00f3 que cont\u00e9.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719142850{margin-bottom: 20px !important;padding-left: 9px !important;}&#8221;]<span style=\"color: #e26e09; font-size: 22.4px;\">Recorda que pots facilitar la teva lectura al tel\u00e8fon gratu\u00eft 900 510 511.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;img-facturacion&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596567211{padding-left: 0px !important;background-color: #f5f5f5 !important;}&#8221; el_class=&#8221;box-facturacion&#8221;][vc_column_text el_class=&#8221;texto-img-facturacion popmake-detalle-de-la-factura&#8221;]<strong><span style=\"color: #e26e09; font-size: 15px;\">Detall de la factura<\/span><\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596596791{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;background-color: #ffffff !important;border-left-color: #f5f5f5 !important;border-left-style: solid !important;border-right-color: #f5f5f5 !important;border-right-style: solid !important;border-top-color: #f5f5f5 !important;border-top-style: solid !important;border-bottom-color: #f5f5f5 !important;border-bottom-style: solid !important;}&#8221; el_class=&#8221;box-img-facturacion&#8221;][vc_single_image image=&#8221;2336&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;img-facturacion-responsive popmake-detalle-de-la-factura&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space css=&#8221;.vc_custom_1567079808553{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1567418311257{margin-top: 20px !important;}&#8221;][vc_row el_class=&#8221;subtitulo-facturacion&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1783967136537{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Informaci\u00f3 d\u2019atenci\u00f3 al client<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4764&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783872938467{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1783873333368{margin-bottom: 20px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1783967153486{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"font-size: 18px;\">S\u2019indiquen els tel\u00e8fons gratu\u00efts de contacte que pot utilitzar el client per fer qualsevol consulta, gesti\u00f3 o comunicaci\u00f3 d\u2019incid\u00e8ncies.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Informaci\u00f3 sobre el client<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4774&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783873453165{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1783874204001{margin-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><ol style=\"font-size: 18px;\"><li><strong>Dades contractuals<\/strong><br \/>Apareix identificat el n\u00famero de contracte associat al subministrament, aix\u00ed com les dades del titular del contracte (nom i cognoms, CIF\/ NIF) i l\u2019adre\u00e7a del subministrament.<\/li><li><strong>Dades postals<\/strong><br \/>Apareixen identificades les dades del receptor de la factura, que poden no coincidir amb l\u2019adre\u00e7a del subministrament.<\/li><li><strong>Dades de cobrament<\/strong><br \/>Inclou les dades banc\u00e0ries facilitades pel client perqu\u00e8 Gas Natural Red GLP faci el c\u00e0rrec de la factura. En aquesta factura apareixen ocults els 4 \u00faltims d\u00edgits per preservar la confidencialitat i la seguretat de les dades banc\u00e0ries del client.<\/li><\/ol><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783967243691{padding-bottom: 5px !important;}&#8221; el_class=&#8221;p-facturacion&#8221;]<\/p><h2 class=\"titulo texto-naranja\" style=\"color: #e26e09; font-size: 28px;\">Detall de la facturaci\u00f3 al client sobre lectura i consum<\/h2><p>[\/vc_column_text][vc_single_image image=&#8221;4778&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1783873473624{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1783874721042{margin-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;p-facturacion&#8221;]<span style=\"font-size: 18px;\">En aquesta part de la factura s\u2019indica:<\/span><\/p><ul style=\"font-size: 18px; list-style: disc !important;\"><li><strong>El codi CUPS<\/strong>, que \u00e9s el codi universal del punt de subministrament. \u00c9s un identificatiu \u00fanic de cada subministrament. Amb aquest codi el client pot fer qualsevol consulta o gesti\u00f3 relacionada amb el seu subministrament.<\/li><li><strong>Lectura actual i anterior<\/strong> del comptador de gas. Apareix la data de totes dues. Segons com la faciliti el client, la lectura pot ser:<ul style=\"list-style: square !important;\"><li><strong>Lectura real<\/strong>. \u00c9s la lectura marcada pel comptador.<\/li><li><strong>Lectura facilitada<\/strong>. \u00c9s la lectura facilitada pel client a trav\u00e9s d\u2019algun dels canals de contacte disponibles.<\/li><li><strong>Lectura estimada<\/strong>. \u00c9s la lectura que es fa partint dels consums anteriors, en no disposar de lectura real o facilitada.<\/li><\/ul><\/li><li><strong>Consum<\/strong>. Mesurat en m<sup>3<\/sup>. S\u2019obt\u00e9 de la difer\u00e8ncia entre ambdues lectures (actual i anterior) en el marc temporal que s\u2019est\u00e0 facturant.<\/li><li><strong>Historial de facturaci\u00f3<\/strong>. Inclou un gr\u00e0fic del consum realitzat els \u00faltims dos anys.<\/li><li><strong>Detall facturaci\u00f3<\/strong>. En aquest apartat s\u2019inclouen:<ul style=\"list-style: square !important;\"><li>Data d\u2019emissi\u00f3 de la factura, n\u00famero de factura, tipus de gas, tarifa, lloc d\u2019emissi\u00f3 de la factura, preus BOE, preu de gas, factor de conversi\u00f3 a volum, conceptes de gas, altres conceptes facturats, IVA.<\/li><li><strong>Preu de gas<\/strong>. Segons BOE en \u20ac\/kg.<\/li><li><strong>Factor de conversi\u00f3 a volum<\/strong>. La normativa obliga a facturar el gas prop\u00e0 en \u20ac\/kg, per\u00f2 en mesurar-se en m<sup>3<\/sup>, \u00e9s obligatori fer la transformaci\u00f3 dels m<sup>3<\/sup> a kg. Aquest varia en funci\u00f3 de la pressi\u00f3 atmosf\u00e8rica, la temperatura mitjana de la zona i la pressi\u00f3 del subministrament.<\/li><li><strong>Conceptes de gas<\/strong>:<ul><li><strong>Terme fix<\/strong>. Representa el cost que el client paga per rebre gas al seu domicili. Es factura tant si es consumeix gas com si no se\u2019n consumeix.<\/li><li><strong>Consum de gas<\/strong>. \u00c9s el consum de gas realitzat en el per\u00edode de facturaci\u00f3 indicat a la factura (m<sup>3<\/sup> x preu gas x factor conversi\u00f3). L\u2019actualitzaci\u00f3 dels preus de gas prop\u00e0 es produeixen mensualment al BOE i varia al llarg de l\u2019any.<\/li><\/ul><\/li><li><strong>Altres conceptes facturats<\/strong>:<ul><li><strong>Lloguer de comptador<\/strong>. En el cas que sigui propietat de la distribu\u00efdora, a la factura es repercuteix el cost del lloguer.<\/li><li><strong>C\u00e0non IRC<\/strong>. \u00c9s l\u2019import que es cobra als usuaris per la \u201cinstal\u00b7laci\u00f3 receptora comuna\u201c, \u00e9s a dir, la canalitzaci\u00f3 exterior realitzada per la distribu\u00efdora per al subministrament de gas fins a la clau de connexi\u00f3 de servei de gas del client.<\/li><li><strong>Inspecci\u00f3 peri\u00f2dica<\/strong>. Cada 5 anys \u00e9s obligatori efectuar una inspecci\u00f3 de les instal\u00b7lacions receptores de gas dels usuaris. El client pot sol\u00b7licitar-ne la realitzaci\u00f3 a una empresa instal\u00b7ladora de gas autoritzada o a trav\u00e9s de la distribu\u00efdora de la seva zona.<\/li><li><strong>IVA<\/strong>. A tots aquests conceptes se\u2019ls aplica l\u2019impost sobre el valor afegit corresponent en vigor.<\/li><\/ul><\/li><\/ul><\/li><\/ul><p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_raw_html]JTNDc3R5bGUlM0UlMEElMEElNDBtZWRpYSUyMCUyOG1pbi13aWR0aCUzQSUyMDQ4MHB4JTI5JTIwYW5kJTIwJTI4bWF4LXdpZHRoJTNBJTIwNzY3cHglMjklMjAlN0IlMEElMjAlMjAlMjAuYm94LWZhY3R1cmFjaW9uJTdCJTBBJTIwJTIwJTIwJTIwJTIwJTIwbWFyZ2luLWxlZnQlM0ElMjAwcHglMjFpbXBvcnRhbnQlM0IlMEElMjAlMjAlMjAlN0QlMEElN0QlMEElMEElM0MlMkZzdHlsZSUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2480&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;\/&#8221; el_id=&#8221;logo&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;20&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719108562{margin-bottom: 16.8px !important;}&#8221;]Facturaci\u00f3[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1783966743840{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #EBEBEB !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2575,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2578","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/comments?post=2578"}],"version-history":[{"count":18,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578\/revisions"}],"predecessor-version":[{"id":4804,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578\/revisions\/4804"}],"up":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2575"}],"wp:attachment":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/media?parent=2578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}