{"id":2578,"date":"2019-08-01T17:21:39","date_gmt":"2019-08-01T15:21:39","guid":{"rendered":"https:\/\/www.gnredesglp.es\/glp-inicio\/clientes\/facturacion\/"},"modified":"2019-09-18T13:19:41","modified_gmt":"2019-09-18T11:19:41","slug":"facturacion","status":"publish","type":"page","link":"https:\/\/www.gnredesglp.es\/ca\/glp-inicio\/clientes\/facturacion\/","title":{"rendered":"Facturaci\u00f3"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2479&#8243; link=&#8221;\/&#8221; img_size=&#8221;full&#8221; el_id=&#8221;logo&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;20&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                    <li><a title=\"Est\u00e1s en\" href=\"#\"><span>Est\u00e1s en<\/span><\/a><span class=\"separator\">\u00bb<\/span><\/li>\n                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                 {\n                            \"@type\": \"ListItem\",\n                            \"position\": 1,\n                            \"item\": {\n                                \"@id\": \"#\",\n                                \"name\": \"Est\u00e1s en\"\n                            }\n                        }\n                                                    ]\n        }\n    <\/script>\n   \n    <script>\n            <\/script>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719108562{margin-bottom: 16.8px !important;}&#8221;]<\/p><h1><span style=\"color: #004165; font-size: 24px;\"><strong>Facturaci\u00f3<\/strong><\/span><\/h1><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719121336{padding-top: 22px !important;padding-left: 9px !important;}&#8221;]<span style=\"color: #004165; font-size: 14px;\">T\u2019oferim una explicaci\u00f3 visual i senzilla de la teva factura de gas perqu\u00e8 entenguis tota la informaci\u00f3 que cont\u00e9.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719142850{margin-bottom: 20px !important;padding-left: 9px !important;}&#8221;]<span style=\"color: #e26e09; font-size: 22.4px;\">Recorda que pots facilitar la teva lectura al tel\u00e8fon gratu\u00eft 900 510 511.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;img-facturacion&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596567211{padding-left: 0px !important;background-color: #f5f5f5 !important;}&#8221; el_class=&#8221;box-facturacion&#8221;][vc_column_text el_class=&#8221;texto-img-facturacion popmake-detalle-de-la-factura&#8221;]<strong><span style=\"color: #e26e09; font-size: 15px;\">Detall de la factura<\/span><\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1567596596791{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;background-color: #ffffff !important;border-left-color: #f5f5f5 !important;border-left-style: solid !important;border-right-color: #f5f5f5 !important;border-right-style: solid !important;border-top-color: #f5f5f5 !important;border-top-style: solid !important;border-bottom-color: #f5f5f5 !important;border-bottom-style: solid !important;}&#8221; el_class=&#8221;box-img-facturacion&#8221;][vc_single_image image=&#8221;2335&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;img-facturacion-responsive popmake-detalle-de-la-factura&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space css=&#8221;.vc_custom_1567079808553{margin-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1567418311257{margin-top: 20px !important;}&#8221;][vc_row el_class=&#8221;subtitulo-facturacion&#8221;][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719157899{padding-bottom: 5px !important;}&#8221;]<span style=\"color: #333333; font-size: 14px;\"><u><strong>Informaci\u00f3 d\u2019atenci\u00f3 al client<\/strong><\/u><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;p-facturacion&#8221;][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719193883{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">S\u2019indiquen els tel\u00e8fons gratu\u00efts de contacte que pot utilitzar el client per fer qualsevol consulta, gesti\u00f3 o comunicaci\u00f3 d\u2019incid\u00e8ncies.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221;]<strong><span style=\"color: #333333; font-size: 14px;\"><u>Informaci\u00f3 sobre el client<\/u><\/span><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>1. Dades contractuals<\/strong><\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">Apareix identificat el n\u00famero de contracte associat al subministrament, aix\u00ed com les dades del titular del contracte (nom i cognoms, CIF\/ NIF) i l\u2019adre\u00e7a del subministrament.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719257475{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>2. Dades postals<\/strong><\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719269568{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">Apareixen identificades les dades del receptor de la factura, que poden no coincidir amb l\u2019adre\u00e7a del subministrament.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719284104{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>3. Dades de cobrament<\/strong><\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719302053{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">Inclou les dades banc\u00e0ries facilitades pel client perqu\u00e8 Gas Natural Red GLP faci el c\u00e0rrec de la factura. En aquesta factura apareixen ocults els 4 \u00faltims d\u00edgits per preservar la confidencialitat i la seguretat de les dades banc\u00e0ries del client<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719319420{padding-bottom: 5px !important;}&#8221;]<span style=\"color: #333333; font-size: 14px;\"><strong><u>Detall de la facturaci\u00f3 al client sobre lectura i consum<\/u><\/strong><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719333868{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">En aquesta part de la factura s\u2019indica:<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719439379{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">&#8211;\u00a0<strong>El codi CUPS<\/strong>, que \u00e9s el codi universal del punt de subministrament. \u00c9s un identificatiu \u00fanic de cada subministrament. Amb aquest codi el client pot fer qualsevol consulta o gesti\u00f3 relacionada amb el seu subministrament.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719501124{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\">&#8211;\u00a0<strong>Lectura actual i anterior <\/strong>del comptador de gas. Apareix la data de totes dues. Segons com la faciliti el client, la lectura pot ser:<\/span><\/p><p>[\/vc_column_text][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719540350{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>* Lectura real.<\/strong> \u00c9s la lectura marcada pel comptador.<\/span><\/p><p>[\/vc_column_text][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719570090{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\">*\u00a0<strong>Lectura facilitada.<\/strong> \u00c9s la lectura facilitada pel client a trav\u00e9s d\u2019algun dels canals de contacte disponibles.<\/span><\/p><p>[\/vc_column_text][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719596209{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\">*\u00a0<strong>Lectura estimada.<\/strong> \u00c9s la lectura que es fa partint dels consums anteriors, en no disposar de lectura real o facilitada.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719631441{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>&#8211; Consum.<\/strong> Mesurat en m3. S\u2019obt\u00e9 de la difer\u00e8ncia entre ambdues lectures (actual i anterior) en el marc temporal que s\u2019est\u00e0 facturant.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719658988{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>&#8211; Historial de facturaci\u00f3.<\/strong> Inclou un gr\u00e0fic del consum realitzat els \u00faltims dos anys.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719716194{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>&#8211; Detall facturaci\u00f3. <\/strong>En aquest apartat s\u2019inclouen:<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719732191{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\">* Data d\u2019emissi\u00f3 de la factura, n\u00famero de factura, tipus de gas, tarifa, lloc d\u2019emissi\u00f3 de la factura, preus BOE, preu de gas, factor de conversi\u00f3 a volum, conceptes de gas, altres conceptes facturats, IVA.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719767754{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\">*\u00a0<strong>Preu de gas.<\/strong> Segons BOE en \u20ac\/kg.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719802068{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>* Factor de conversi\u00f3 a volum.<\/strong> La normativa obliga a facturar el gas prop\u00e0 en \u20ac\/kg, per\u00f2 en mesurar-se en m3, \u00e9s obligatori fer la transformaci\u00f3 dels m3 a kg. Aquest varia en funci\u00f3 de la pressi\u00f3 atmosf\u00e8rica, la temperatura mitjana de la zona i la pressi\u00f3 del subministrament.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719816710{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>* Conceptes de gas:<\/strong><\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719851643{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>Terme fix.<\/strong> Representa el cost que el client paga per rebre gas al seu domicili. Es factura tant si es consumeix gas com si no se\u2019n consumeix.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719883416{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>Consum de gas.<\/strong> \u00c9s el consum de gas realitzat en el per\u00edode de facturaci\u00f3 indicat a la factura (m3 x preu gas x factor conversi\u00f3). L\u2019actualitzaci\u00f3 dels preus de gas prop\u00e0 es produeixen mensualment al BOE i varia al llarg de l\u2019any.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719906780{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 80px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>* Altres conceptes facturats:<\/strong><\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719936713{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>Lloguer de comptador.<\/strong> En el cas que sigui propietat de la distribu\u00efdora, a la factura es repercuteix el cost del lloguer.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719969451{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>C\u00e0non IRC.<\/strong> \u00c9s l\u2019import que es cobra als usuaris per la \u201cinstal\u00b7laci\u00f3 receptora comuna\u201c, \u00e9s a dir, la canalitzaci\u00f3 exterior realitzada per la distribu\u00efdora per al subministrament de gas fins a la clau de connexi\u00f3 de servei de gas del client.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568720005022{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>Inspecci\u00f3 peri\u00f2dica.<\/strong> Cada 5 anys \u00e9s obligatori efectuar una inspecci\u00f3 de les instal\u00b7lacions receptores de gas dels usuaris. El client pot sol\u00b7licitar-ne la realitzaci\u00f3 a una empresa instal\u00b7ladora de gas autoritzada o a trav\u00e9s de la distribu\u00efdora de la seva zona.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1565249258437{margin-bottom: 0px !important;}&#8221;][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568720029791{padding-bottom: 5px !important;}&#8221;]<\/p><p style=\"padding-left: 120px;\"><span style=\"color: #333333; font-size: 14px;\"><strong>IVA.<\/strong> A tots aquests conceptes se\u2019ls aplica l\u2019impost sobre el valor afegit corresponent en vigor.<\/span><\/p><p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1568711375829{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;2479&#8243; link=&#8221;\/&#8221; img_size=&#8221;full&#8221; el_id=&#8221;logo&#8221; css=&#8221;.vc_custom_1568711368340{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1568711403327{padding-top: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;20&#8243; el_class=&#8221;header-menu-glp&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1567503445480{padding-top: 20px !important;padding-left: 0px !important;}&#8221;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719108562{margin-bottom: 16.8px !important;}&#8221;]Facturaci\u00f3[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;p-facturacion&#8221; css=&#8221;.vc_custom_1568719121336{padding-top: 22px !important;padding-left: 9px !important;}&#8221;]T\u2019oferim una explicaci\u00f3 visual i senzilla de la teva factura de gas perqu\u00e8 entenguis tota la informaci\u00f3 que cont\u00e9.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1568719142850{margin-bottom: 20px !important;padding-left: [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2575,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2578","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/comments?post=2578"}],"version-history":[{"count":4,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578\/revisions"}],"predecessor-version":[{"id":2707,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2578\/revisions\/2707"}],"up":[{"embeddable":true,"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/pages\/2575"}],"wp:attachment":[{"href":"https:\/\/www.gnredesglp.es\/ca\/wp-json\/wp\/v2\/media?parent=2578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}